World Network Systems

  USA / Costa Rica

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Call USA +1 866-488-3247
Costa Rica +505-4001-5406

Hotel Internet services - hospitality Information Technology (HSIA)

World Network Systems is a leading Information Technology provider of Hotel internet services and other technology solutions for Hotels and Country Clubs in the Philadelphia PA region.   We would like to welcome you to your new IT department, where we will meet and exceed your expectations. WiNS has been helping businesses like yours for over 16 years.

Hotel IT Support (Hospitality Support Services)

 "Con Much Gusto", Con Mucho Gusto" - It is with much pleasure that we serve our clients. If you've encountered us, you'll agree. No matter what the name of your hotel is, it's our pleasure to have the opportunity to earn your business.


Why World Network Systems:  Actually, It's not about us, It's about you, we understand that hotel systems need to run smoothly. And when there is an issue a response needs to be quick and effective.  We have expertise in popular hotel systems such as Delphi, Fastconnect, Micros, Nomadix, Opera, OptiView, SafLok, and Visual Matrix.  We are available when you need us 24/7. We show your guest the same respect that they are accustom to receiving from you as we understand we are representing you.


Hotel Network Support Services:

Managed Services and as needed support. Combine Managed Services with a dedicate onsite support option for a complete Outsourced IT department.

Hotel Internet Services:

24/7 Phone Support for your Hotel Internet Services
- WiNS will provide an 800 number for your front desk or guest to call to assist with connection issues as they arise.  This support option is provided in both English and Spanish.

Hotel Wi-Fi (HSIA) Deployment

Wired and Wireless:
WiNS has designed and implemented countless numbers of wireless LANs. We use 802.11b and 802.11G technologies. With products such as Cisco, Proxim, HyperLinks and Ruckus Technologies. Expertise in radio management using Wireless LAN controllers such as Cisco WLSE and Cisco 4400 Wireless LAN controllers.  WiNS is a Cisco Select Certified Partner.

Hotel Wi-Fi Coverage issues

We have noticed in the past 6 months that our client's Wi-Fi network utilization has increased about 40%.   In additional, we have been receiving calls about weak Wi-Fi coverage in areas that used to perform excellent.  

Common Hotel Wi-Fi Problems

Hotel Wi-Fi Solutions

Rooms that used to have a strong Wi-Fi signal now have weak connections and disconnects

Add access points - The easier way to do this is with a mesh capable radio such as Ruckus . (There is much more interference than just 6 months ago in all hotels because of tethering, hotspots and Comcast broadcasting their Wi-Fi signals

Users connect to the radio with a strong signal but can not go out to the internet

Reterminate the network connection or change the patch cable that is in use. You are getting POE but not the Ethernet signal.

Video Gamers and some IPAD users are not getting the redirect page to logon

Setup a secondary SSID with WPA and walk them through connecting .  (Takes less time than getting an IP address and manually add the computer.)


Proactive IT Support & Maintenance, On-Site & off-Site Support, 24x7 Remote Monitoring, Strategic Planning, Spam & Virus Protection, Remote Data Backup, Desktop support, Staff Augmentation, IT Projects, and IT consulting. If you are looking for; IT Support in Philadelphia, Philly IT solutions,  Managed Services in Philadelphia, Hotel Internet Services, Cisco Select Certified Partner, Hotel Guest Internet Support, bilingual IT support in US, Canada, Central and South America, look no further.


HSIA Standards

The USA Today reported, "PHOENIX (AP) — Unnamed Hotel chain.... will offer free high-speed Internet in all 2,300 of its hotels in the United States, Canada and the Caribbean,"  - Associated Press

Contact WiNS to upgrade your HSIA


Product Expertise..

Frequently Asked Questions


World Network Systems has compiled a list of question that some of our new clients have had during the conversion process.  Click below to read more about what to expect if you were a WiNS client.


Internet Service Options


End-Users complaining about slow speeds, need redundancy, or just looking for a lower price.  WiNS has partnered with whom we think are the best ISP provider to offer our clients solutions to meet their needs.


Backup Solutions


WiNS Data Protection services range from  business continuity appliances with virtualization,  disaster recovery, bare metal restore and overnighting new appliance with data  to economical solutions offering off-site storage solutions.